FAQ

Welcome to the Hunter Mollard Frequently Asked Questions (FAQ) page. Below is a list of questions and answers which aims to help you navigate our website and application process. If you still haves troubles applying for a position via our website, please send an email quoting the job reference number, your contact details and an attached resume to the following address: apply@hunter-mollard.com.au

Please click on the appropriate question to view its answer.
  1. When I go to submit my details and apply for a position it states that 'Candidate with email address already exists', what does this mean?
  2. I am a previous applicant, how do receive my password?
  3. I am previous applicant, how do login?
  4. How do I wish apply for another position?
  5. I can't attach and/or upload my resume. Why won't it work?
  6. When I login my details are incorrect, why? How do I edit them?
  7. How do I update my information and submit a new resume and/or cover letter?
  8. When I Click on the "Find out more & apply" link nothing happens, what does this mean?
  9. When I Click on the "Find out more & apply" link it comes up with an error or a message from Taleo stating the system is undergoing maintenance, what does this mean?
  10. What is LinkedIn? What is the benefit of joining the Hunter Mollard linked group?
  11. What is Facebook? What is the benefit of joining the Hunter Mollard Facebook group?


1. When I go to submit my details and apply for a position it states that 'Candidate with email address already exists', what does this mean?

This means that we already have your email address and your old resume within our internal database system. To be able to apply for a position you will have to login as a previous applicant. You can login as a pervious applicant by going to the Job Search page and clicking on "If you are a Previous Applicant Click Here" link.

2. I am a previous applicant, how do receive my password?

If you are a previous applicant and you have forgotten or haven't received your password to your account, you can receive you password by going to the Job Search page and clicking on "If you are a Previous Applicant Click Here". Then click on the "If you do not remember your password Click Here". This will take you to a screen where you enter the email address used in your profile, click submit button and then you will then receive an email containing your password.

3. I am previous applicant, how do login?

If you are a previous applicant, you can login by going to the Job Search page and clicking on "If you are a Previous Applicant Click Here" link. Then enter the email address used in your profile and your assigned password. Then click the login button. Now you have logged in.

4. How do I wish apply for another position?

To apply for another position you must login as a pervious applicant (See question 3). Once you have logged in, click on the Search Openings tab, then the "To view all available Job Openings Click here". This will take you to the Job search page. Then find the position you wish to apply for, open the position description by clicking on the "Find out more & apply" button and then click on the 'Add to My Jobs" button. This will take you back to the pervious applicant main screen where the new position will appear in you 'Positions you have applied to:' list.

5. I can't attach and/or upload my resume. Why won't it work?

This may be due to a number of issues; however, the most common issue is that your internet browser might need to be updated to the latest version. To update your browser follow the guide below:
  • Internet explorer users, go to Tools – then Windows Update
  • Firefox users, go to Help – then Check for updates
Another reason is that the file you are trying to upload is a file type that is not supported (eg. *.docx files are not supported). This means that you will have to save the file as a Word 97-2003 document (*.doc). Also the file might be too big. Your upload is capped to a maximum of 4mb.

6. When I login my details are incorrect, why? How do I edit them?

As you may have noticed we have changed the method in which candidates apply for jobs via Hunter Mollard. This is due to a change in database systems. During this process we have endeavored to ensure that the data integrity was kept high. However, due to the nature of the system there may be errors in your profile if you where a previous applicant before 12/5/08. We apologies for this and will continue to correct profiles which contain incorrect information.

To edit your details you must firstly be logged in as a previous applicant (See Question 3). Once you have logged in, you will be at the main profile page, where you can see the job(s) that you have previously applied for. To edit your profile click on the Edit Application link located the top of the page; this will take you to the application form. From here you can edit any of you details (such as email, password or even your attachments). To save the changes you have made just click the Submit button at the bottom of the form.

7. How do I update my information and submit a new resume and/or cover letter?

To update your information and submit a new resume and/or cover letter you must login as a pervious applicant (See question 3). Once you have logged in, you will be at the main profile page, where you can see the job(s) that you have previously applied for. To edit your profile click on the Edit Application link located the top of the page; this will take you to the application form. To update your resume and/or cover letter, scroll down to the Resume & Cover Letter section of the form and click on the "Add Resume & Attachments" link. Now you can upload your new resume and/or cover letter. After you have attached the new documents, scroll down the application form and click the Submit button. Now you details have been updated.

8. When I Click on the "Find out more & apply" link nothing happens, what does this mean?

This is the most common problem we have. This is due the fact that you have pop-ups windows blocked. You should receive an alert asking you to allow/disallow pop-ups when you click on the link. Please click Allow. If you did not receive an alert you can manually turn off your pop-up blocker. To do so please refer to the instructions below:
  • Internet Explorer users, go to Tools – then Internet Options – then Privacy – then deselect the 'Turn on pop-up Blocker' – then click the OK
  • Firefox users, go to Tools – then Options – then Content – Then deselect 'Block pop-up Windows'– then click the OK
Ps. Please remember to turn it back on after you have applied.

9. When I Click on the "Find out more & apply" link it comes up with an error or a message from Taleo stating the system is undergoing maintenance, what does this mean?

This means that currently you will not be able to view the position description or apply for the position via the online application form. However, you can send your details via an email quoting the job reference number, your contact details and an attached resume to the following address apply@hunter-mollard.com.au and we will manually enter you into the system.

10. What is LinkedIn? What is the benefit of joining the Hunter Mollard linked group?

LinkedIn is a business-oriented social networking site founded in December 2002 and launched in May 2003. It is mainly used for professional networking. Users create a profile based on their education and employment history. It then allows users to connect themselves with old work colleges and friends. As of September 2008, it had more than 26 million registered users, spanning 150 industries.

The Hunter Mollard LinkedIn group allows members to increase their network reach, contact other members directly, precipitate in general group discussion, be kept up to-date on industry news and increase their visibility to be head huntered. Furthermore, it allows Hunter Mollard the ability to effectively track your career in near real-time and contact you directly if the right job opportunity arises.

11. What is Facebook? What is the benefit of joining the Hunter Mollard Facebook group?

Facebook is a social networking website launched on February 4, 2004. Users can join networks organized by city, workplace, school, and region to connect and interact with other people. People can also add friends and send them messages, and update their personal profile to notify friends about themselves and join groups with common interests.

The Hunter Mollard Facebook group allows users to add friends and to receive group messages.

Please note: Hunter Mollard respects your privacy and will not view your profile in any circumstances. Furthermore, Hunter Mollard encourages user to set their profile to private, thus only allowing your facebook friends to be able to view you profile page.

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